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Current Openings

Re-Cyclery Shop Sales Associate
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Re-Cyclery Shop Sales Associate

Job Description

Position: Sales/Customer Service Associate
Department: Re-Cyclery, Trips for Kids Marin (TFKM)
Location: Re-Cyclery Bike Shop, 610 4th Street, San Rafeal, CA
Hours: Part-time, Saturday and Sunday (potential to increase to full time)
Compensation: $12-17 depending on experience

Overview of Trips for Kids Marin
Trips for Kids Marin (TFKM) is a nonprofit dedicated to “providing transformative cycling experiences for underserved youth”. TFKM was founded in 1988 and has opened the world of cycling to thousands of children. We aim to build self-esteem, inspire healthy lifestyles, and instill environmental values through our trail rides, Earn-a-Bike, and Community programs.

The Re-Cyclery bike shop is an important part of TFKM. It is a unique, community-based enterprise that recycles, refurbishes and resells donated bikes and bike parts. At the Re-Cyclery, we give back to the community by keeping bikes out of landfills and providing the Bay Area’s cycling community with the best bargains for environmentally friendly transportation and recreation. The Re-Cyclery is a crucial part of the organization and helps raise funds as well as awareness about our mission and youth programs.

About the Role:
The sales and customer service role engages with TFKM’s diverse customer base. This position is ideal for someone who loves sales, learns quickly, enjoys developing solutions from a wide variety of options, works tactfully and professionally with all customers, and wants to help people new to bicycling. We are seeking a professional, enthusiastic, and friendly individual with exceptional customer service skills and a positive attitude. While prior bike retail experience is not mandatory, candidates must be willing and excited to learn about bicycles, cycling accessories, and cycling culture. The right candidate will be excited to work with a team and to serve as an ambassador to our TFKM mission.

Primary Responsibilities:
– Deliver professional, accessible, and helpful service to a diverse customer base
– Provide engaging, upbeat customer interaction
– Complete assignments and projects to meet our high quality standards
– Assist in the shop’s daily operations, including inventory management, restocking, cleaning, organizing and merchandising
– Share product knowledge and enthusiasm for bikes with customers
– Direct customers through entire sales process
– Build and maintain relationships with customers
– Complete daily housekeeping and admin tasks
– Share TFKM’s mission and programs with customers

The ideal candidate:
– Commitment to exceptional customer service
– Strong interpersonal skills
– Friendly, outgoing, and positive attitude
– Ability to communicate professionally with customers and coworkers
– Eye for detail and strong follow through
– Ability to multitask and problem solve
– Self-directed with the ability to work independently as well as part of a collaborative team
– Desire to become a “product expert,” knowledgeable about our bikes and unique, quality accessories
– Ability to be flexible and adapt to changing needs and priorities
– Excited to support and engage with our TFKM mission
– Capable of safely lifting and carrying 40 pounds on a regular basis

Hours and Pay:
The sales and customer service position is a part-time weekend position (Saturday and Sunday required). Pay ranges from $12-17/hour depending on experience. Potential to expand into full-time with benefits depending on performance.

How to Apply:
Please submit a cover letter that explains your relevant experience for this position, a resume, and 2-3 professional work references to the Re-Cyclery Shop Manager at brian@tripsforkidsmarin.org. Please include “Bike Shop Sales” in the subject of your email.

Trips for Kids Marin values diversity, equity, and inclusion. We welcome all backgrounds, abilities, cultures, orientations, identities, and communities.

Required Skills

– Previous sales experience
– Knowledge and experience with differing styles of bicycles and bicycle accessories
– Spanish speaker a plus

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Re-Cyclery Bike Shop Mechanic
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Re-Cyclery Bike Shop Mechanic

Job Description

Trips for Kids has an immediate opening for a full-time bike mechanic to join our team at the San Rafael Re-Cyclery Bike Shop!

Are you a bike enthusiast with stellar mechanical skills? Do you enjoy working with fun, supportive, positive people? Does the idea of working in a retail bike shop that positively impacts the community and directly helps get more kids on bikes sound great to you? If variety brings spice to your life, versatility is your middle name and you answered yes to all of the above questions – then this could be the job for you and we would LOVE to chat!

TFK Marin bike mechanics play a very important role in the Re-Cyclery bike shop, and our team. We are seeking qualified candidates with exceptional mechanical skills to refurbish used bikes, support our sales, be a bike and parts resource to our varied customer base and help maintain the order and selection of our merchandise. Bike Shop Mechanics report to the Re-Cyclery Shop Manager and work as a team to meet Trips for Kids Marin annual shop revenue generation goals.

Primary Responsibilities:

  • Re-condition donated bikes and parts to safe, saleable condition
  • Merchandise bikes, parts and accessories to maximize presentation, accessibility, and sales
  • Assist customers in finding appropriate bikes, parts, gear, and accessories
  • Process donated items (sorting, pricing, tax deduction receipts)
  • Identify and strip bikes to be junked or salvaged for parts (not an easy task)
  • Maintain all work and display areas to be organized, clean and safe to access
  • Must be friendly, approachable, and  customer oriented
  • Possesses knowledge of bicycle components (know what is compatible and what is not, etc.)
  • Able to multitask on multiple levels
  • Any additional tasks that ensure excellent customer service and outstanding value
Required Skills

1-2 years prior experience with an actual bike shop or bicycle company.
A positive and willing attitude to help work with customers and TFK Marin’s team.

Hours and Pay:

The bike mechanic is a full-time, 40 hours/week position with benefits. Pay is $20 per hour for experienced mechanics. A typical work day is from 10 AM to 6 PM during the week, 9 AM to 4 or 5 PM on the weekend.

How to Apply:

Please submit a detailed cover letter that explains your relevant experience for this position, a resume, and 2-3 work references to the Re-Cyclery Shop Manager at brian@tripsforkidsmarin.org.  Include “Bike Shop Mechanic” in the subject of your email.  No phone calls.

What is the Re-Cyclery Bike Shop?

The Re-Cyclery is much more than your average bike shop. It is a unique, community-based social enterprise that recycles, refurbishes and resells donated bikes and bike parts. At the Re-Cyclery, we give back to the community by keeping bikes out of landfills and providing the Bay Area’s cycling community with the best bargains for environmentally friendly transportation and recreation. We have been serving the Bay Area community since 1994 at 610 Fourth Street in San Rafael. The Re-Cyclery is also a crucial part of the Trips for Kids Marin organization; sales from the shop provide 50% of TFK Marin’s operational budget.

What is Trips for Kids Marin?

Trips for Kids Marin™ (TFK Marin) is a nonprofit headquartered in San Rafael, CA dedicated to providing transformative cycling experiences for underserved youth. Founded in 1988 and now operating in 75 locations in the US and Canada, collectively our chapters have opened the world of cycling to over 200,000 children through free bicycling activities. Our programs aim to build self-esteem, inspire healthy lifestyles and instill environmental values through mountain bike rides, mechanical skills training and environmental education.

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